You’ve got questions, well we got answers! HERE’S OUR F.A.Q.

GENERAL QUESTIONS:

Q: I’ve Been Calling! How can I get a hold of you? A: We are open Monday-Sunday 9:30am to 6:00pm All times are GMT. You can also contact us to info@mishastyle.com (Please allow 24 hours for a response). We can also be reached via Mobile Number at Whatsapp: +447418369033.

We are open Monday-Sunday 9:30am to 6:00pm All times are GMT. You can also contact us to info@mishastyle.com (Please allow 24 hours for a response). We can also be reached via Mobile Number at Whatsapp: +447418369033.

All promo codes must be input at the time of checkout by the customer. Our system will not allow us to manually adjust any costs on orders that have already been placed. We cannot apply any promo codes to prior purchases. Also, you cannot use more than one discount code in one purchase process

If you have placed your order online and are currently experiencing the item please contact us via sales@mishastyle.com. Please provide your order number and explain your order in detail. All items inquires only apply to online orders. If your oders pertains to one of our retail stores, please reference the phone number or location to speak with a manager right away. The phone number and location of the store is located on your receipt.

Our sizes are based as US & UK & Korea sizes. All shoes are given a size suggestion at the bottom of every shoe description. Please keep in mind that this is only a suggestion we understand that everyone’s foot size is different & your selection will be made upon personal preference. You know your foot best. 

You are given an order number to identify your purchase made with us. Your order number is located in all emails that you have received from our company, including your order confirmation. Please reference your order number upon contacting us about your order.

We accept any major credit/debit card as well as PayPal! You may choose the option you would like to use at checkout!

We ask that all customers place their orders online at mishastyle.com to ensure that there are not any miscommunications during the order process. However, if you are having any trouble, give us a call and we will be more than happy to help you.

Yes, we can place bulk orders and payment is made on our bank account with a real and stamped receipt from the bank through which the payment was made by you, we do not sell wholesale with normal sales methods to ensure security.

As much as we would LOVE to provide you with an exact date for restocks, unfortunately we cannot! But GREAT NEWS! We upload new styles daily! YAY! So if we do not bring back your favorite shoe, we will be bringing something very similar soon! PROMISE

Please follow us on all social media outlets and sign up for our mailing list for restock alerts. You can contact us in the following ways:

+447418369033
info@mishastyle.com
sales@mishastyle.com

Signing up for our mailing list is totally easy! Scroll down to the section that indicates: WHO DOESN’T LIKE SECRET SALES? IT ALL STARTS HERE! You may enter your email address in this section and click join! The benefits are you will always be in the know and officially become an LS doll. You will be receiving EXCLUSIVE sales, promo codes, and restock alerts! This is every SHOP MISHASTYLE LTD dream come true!

We believe in all things GIRLY! (: Our packaging is no exception! You will receive each item wrapped in its own individual dust bag! If you would like the original boxes, please make sure to place your request in the customer order notes at checkout!

H NOOOO!!! Chances are we’re sold out at the moment! However, we restock DAILY! YAY! Please check back soon! If we do not receive that exact style again, we will be receiving something very similar!

H NOOOO!!! Chances are we’re sold out at the moment! However, we restock DAILY! YAY! Please check back soon! If we do not receive that exact style again, we will be receiving something very similar!

ORDER STATUS’; LET US EXPLAIN HOW IT WORKS:

  • AWAITING PAYMENT: You just placed your order with an E-Check via any payment getaway. This status will change once your E-Check has cleared. Once cleared, the order will be processed and shipped! YAY! 😃
  • AWAITING FULFILLMENT: You just placed your order: your status will be in AWAITING FULFILLMENT until your order has been processed by our accounting department.
  • PENDING: Pending can mean one of two things. o You have requested a change for your order and it is currently awaiting completion. o Your order has fallen into Quality Control. An email will be sent to you with further details. Please reference sales@mishastyle.com and please make sure to check your spam email! 🫠
  • SHIPPED: Your order has been successfully processed and sent to our shipping facility. At this point, no changes can be made to your order.
  • COMPLETED: This status does not mean your order has been delivered. COMPLETED means we have entirely processed and shipped your order from our facility. Please reference your tracking number for estimated delivery date. Enjoy your GORGEOUS shoes! 😔
  • VERIFICATION REQUIRED: Your order has been placed on hold and further information is required. You will be contacted with instructions on exactly how to do so within 48 business hours via Email.

TRACKING YOUR PACKAGE:

  • We ship all orders with DHL, Fedex, USPS. Unless the order contains a PO BOX.
  • All packages being sent to a PO Box require by law to be sent via United Kingdom Postal Service.

Please copy and paste the 11-12 digit number into the track box at any of this companies listed in your bill of lading that you receive via email when you ship the product and paste it in of the shipping company link or shipping mail you chose when making the purchase websites.

We offer expedited shipping on all domestic orders.
All Next Day, 2day & 3 day pricing will be calculated at checkout.
(Please keep in mind that shipping dates are counted as days in transit)

All orders that are placed by 3pm PST are shipped after Receive the payment !
If you place your order after the cut off time, your order will be processed and shipped the following 7 business day.

  • All orders that are shipped with FREE SHIPPING are shipped as DHL, Fedex, USPS SHIPPING. You will receive your gorgeous shoes within 5-26 business days. YAY!
  • (FREE SHIPPING IS ONLY APPLICABLE TO DOMESTIC ORDERS. in UK

RETURNS / EXCHANGES/ REFUNDS / STORE CREDIT:

As stated in our policy, the cost of shipping back your item is at your cost.
Once you provide our address to your local shipping facility they will provide you with a return label after paid postage.

UK Addresses:
Main address UK Company MISHASTYLE LTD:

Suit 3,
210 Upper Richmond Road,
London
SW15 6NP
United Kingdom


Second Address UK Company MISHASTYLE LTD Mass mail service from USA to UK:

Suite 6416-657
Unit 9, Skyport Drive
West Drayton
Middx
UB7 0LB
+44 0175 321 0551

  • All packages come with a special THANK YOU card that explains in detail how to make all returns and exchanges. We’ve totally made it that easy. ☺️
  • (Please keep in mind that all returns/exchanges must be done within 15 days. All exchanges and sale items are final. NO EXCEPTIONS)
  • It usually takes about 3- 5 business days before process your returned package.
  • You will be contacted shortly after. Please reference service service@mishastyle.com.com in your emails, don’t forget to check your spam/junk mail. 😽

We do not have a store credit service at the moment, the store will be further developed so that we can include this service in the future.

You can go to the Shipping and Supported Countries section for international shipping from here: Shipping Policies